JVC GR-DF470EK MINIDV REVIEW

Picture supplied by: UK Guest

More pictures

Use this JVC GR-DF470EK MiniDV review to help you. Our UK reviews and ratings enable you to compare the JVC GR-DF470EK MiniDV with other Digital Camcorders. You can find more information and ask questions about the JVC GR-DF470EK MiniDV by commenting on existing reviews.
To help other users, please add a review of your own.

Reviewed by UK Guest, 7th Nov 2005.

Review Summary: Good product, shame about JVC customer service!

Overall Score: 3/5

Review: With a normal life span of 24 months for camcorders, you would have thought that JVC would do its utmost to satisfy existing customers and encourage repeat purchases. Unfortunately, this concept is totally lost on them.
I purchased a spare battery for my new JVC GR DF470EK MiniDV camcorder via the JVC e-shop (unfortunatelly Amazon do not stock accessories). Once received, the battery was not up to our expectations and we decided to exchange it for another size. It took 4 telephone conversations to be pertinently informed that returns had to be booked through the e-shop for refund. We logged our request...6 weeks ago and to date have had no contact from JVC about collection and, of course, no refund.
One last telephone call to complain about the situation and I was again pertinently informed that 'that's the kind of company we are'.
Well that kind of company will not get my next camcorder purchase!

Ratings

Value For Money:		3
Review Score:		3
Recommended?		No

Review Stop works for you because other users have taken the time to add their reviews - without your help we can't help you! You can help by writing a review during your visit.
Find out how.

Related Categories